The small Version: if you should be trying to find a unique engagement ring or special anniversary present, Leibish & Co. features a robust stock of top-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run company has become operating online since 1998 with your own touch with which has received recurring business from around the world. Leibish & Co. makes it easy purchase free rocks or even to use its cost-free “Design your very own” instrument to carry the perfect bit of jewellery to life. With decades of experience and solid artistry under the belt, Leibish & Co. is on the brink of expanding its supply to watches and various other accessories.

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Whenever Leibish Polnauer founded his first online diamond business in 1998, it got almost an entire day to publish a single image and description to their internet site — but he had been a visionary whom saw prospective in the fledgling arena of ecommerce. “When he views the possibility in an idea, he can do everything in the capacity to progress with-it,” mentioned Benji Margolese, Director of material advertising for Leibish & Co.

Leibish produced a successful, family-run process together with his partner and kids offering in management opportunities. They’ve expanded a fruitful web business with workplaces positioned worldwide. Leibish & Co. is a leader in special coloured expensive diamonds and gemstones which happen to be hard to find somewhere else. Their expensive diamonds are also conflict-free, basically a key point for all customers.

“People started to us simply because they seek out one thing somewhat different, some thing a little more special than what everyone has,” Benji stated.

While Leibish & Co. offers top-notch standard expensive diamonds, the organization specializes in colorful, unique jewellery. Whenever asked precisely why the business has actually these types of a top customer return rate, Benji quickly pinpoints the main reason.

“It’s a combination of outstanding products, fantastic solution, and precious jewelry crafted on the greatest levels of brilliance,” the guy said. “The jewelry we make isn’t your everyday, mass-produced sort of item. Every piece is custom-made to perfectly fit the diamond or gem chosen of the client.”

Children Affair With Personal Service

Leibish & Co. is a true household company, with Leibish’s family relations playing essential roles in the company.

Leibish functions as creator and President of this company, while their girlfriend, Rosi, may be the business’ Activities Manager. Their particular oldest child, Chavi, serves as the Lead Jewelry Designer — which will be a huge duty since custom precious jewelry comprises a lot more than 50% with the businesses business, Benji mentioned.

Leibish’s eldest boy, Yossi, will be the President of Leibish & Co. Another child, Shmulik, who’s a graduate associated with Gemological Institute of America, could be the fundamental Diamond Buyer for company. “Shmulik is, really, one of a lot of gifted shade diamond specialists in a,” Benji stated.

Leibish’s daughter Itzik may be the business’s COO and runs the nyc office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, may be the organizations CFO.

“as among the longtime people in the group, I can tell you that, however, there is not any relationship, they consider me, yet others, section of their family,” Benji mentioned. “We all bring our very own knowledge into business, but interact to consistently grow the organization.”

Clients are additionally addressed like family at Leibish & Co., where in fact the company invests fuel into private service and product sales. “have you ever managed one certain representative, as an example, that is the same person you are going to constantly handle, regardless of what you will be contacting or writing in about,” Benji said. “we do not rely on driving consumers to different departments if they have a question or specific problem they want to handle.”

Clients Come From throughout the World

Leibish provides multiple different types of consumers: there are buyers, just who mostly shop through web page, retailers, and those inside the trade business, just who usually go to the businesses major practices in New York, Israel, and Hong-Kong.

Many Leibish & Co.’s customers are through the US. Its subsequent most widely used audience is actually Canada, accompanied by the uk, Australia, Hong-Kong, together with remainder of Europe.

Consumers at each stage of existence store at Leibish & Co., though most are amongst the centuries of 35 and 54, Benji said. Moreover, the organization garners more or less 300,000 website visits every month — and keeps most of the clients coming back.

“With over a 70percent return buyer status, we stay among the most well-known businesses within market,” the guy stated.

Colourful Diamonds & Gemstones With a “Design Your Own” Option

Leibish & Co. stocks top-quality precious jewelry, but in addition keeps inventory versatility, particularly for web clients, Benji mentioned. The business sells a huge selection of loose expensive diamonds and precious gems, but the essential products are personalized precious jewelry creations.

“We hold big number of multicolor diamond and gem precious jewelry, with many for the rarest tones ever observed,” the guy stated. “We are recognized most readily useful by all of our bread-and-butter services and products — yellowish diamond and green diamond engagement rings. But we offer diamonds of almost every color, and important gems — such as sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless diamonds, as well, but our knowledge is within the arena of color.”

For customers who possess one thing in mind and want assist rendering it an actuality, Leibish & Co. provides a “Design Your Own” jewellery tool, which Benji stated is actually its hottest item.

“Naturally, when shopping for a special piece, men and women often desire certain stones and placing styles they have currently fallen obsessed about,” the guy said. The “Design Your Own” tool enables customers to construct a piece utilizing the material, placing, and steel of the choice.

“It allows these to bring their unique ambitions your — with our knowledge in artistry,” Benji informed united states.

Extras & unique on the web Tools in Store for Leibish & Co.

since it looks forward to the near future, Leibish & Co. is actually gradually changing toward higher-ticket things and item assortment. The firm feels comfy branching out to new products because of the devotion and love it relates to finest its existing projects.

“we’ve got talked-about presenting different add-ons — particularly luxury watches, bags, plus pens,” Benji stated. “But we chose to hold back until we initial perfected the main type of item, and that’s diamonds.”

Leibish & Co. is also looking for ways to carry on perfecting the popular internet site, as well. One-way it intentions to boost its online knowledge is through launching enhanced truth functions, that will offer digital buyers a lot more of an in-store knowledge.

As an organization with its roots in colourful diamonds and ecommerce, Leibish & Co. consistently innovate in a normal sector which views change due to the fact exemption, perhaps not the rule.

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